Top Skills Employers Look for in Healthcare Aides

Fordham Institute Inc. • April 29, 2025

Whether you’re training to become a Home Health Aide (HHA) or Certified Nursing Assistant (CNA), standing out in the job market is all about the right skills. Employers in the healthcare industry aren’t just looking for certifications—they’re looking for people with the heart, dedication, and ability to provide exceptional care.


At Fordham Institute Inc., we prepare students not just to pass exams, but to shine in their careers. Here are the top skills that healthcare employers value most:


1. Compassion and Empathy

At the core of every great healthcare aide is genuine care for others. Employers want to see that you can treat patients with dignity, kindness, and patience—especially when they’re vulnerable or going through tough times.

Tip: Always show your humanity. A warm smile, a listening ear, or a gentle touch can make all the difference.


2. Communication Skills

Being able to clearly communicate with patients, families, nurses, and other staff is crucial. This includes listening well, explaining things in a simple way, and knowing when to ask questions.

Tip: Practice active listening and speak confidently and respectfully.


3. Dependability and Punctuality

Employers need to know they can count on you. Being reliable—showing up on time, staying consistent, and following through on tasks—is one of the most valued traits in healthcare.

Tip: Treat every shift like a commitment. Your presence matters.


4. Attention to Detail

Healthcare aides are often responsible for tracking vital signs, managing routines, and reporting changes. Being detail-oriented ensures safety and helps provide high-quality care.

Tip: Stay focused during training and always double-check your work.


5. Physical Stamina

The job can be physically demanding—lifting patients, standing for long periods, and moving quickly are part of the day-to-day. Employers want aides who can handle the physical demands safely and effectively.

Tip: Take care of your body through proper posture, stretching, and regular movement.


6. Teamwork

Healthcare is never a one-person job. You’ll often work with nurses, doctors, therapists, and other aides. Being a team player creates a better experience for patients and makes the work environment more supportive.

Tip: Be respectful, offer help, and accept feedback with a positive attitude.


7. Willingness to Learn

The best aides are always open to learning. Whether it’s mastering a new skill or understanding a patient’s unique needs, adaptability is a major asset.

Tip: Ask questions, seek mentorship, and stay curious in your role.


Ready to Stand Out?

At Fordham Institute Inc., we equip our students with not only the technical training but the personal development they need to thrive in real-world healthcare settings. If you're ready to step into a role where you truly make a difference, start by building these core skills.

You’re not just learning a job—you’re becoming a lifeline for someone in need. And that’s powerful.

By Fordham Institute Inc. October 29, 2025
As the year winds down, the holiday season brings warmth, celebration, and togetherness—but it can also bring stress, packed schedules, and extra responsibilities. For Home Health Aides (HHAs), Certified Nursing Assistants (CNAs), and students in training, balancing work, family, and self-care during this time takes planning and mindfulness. At Fordham Institute Inc., we remind our caregivers that the holidays don’t have to be about doing everything—they’re about finding balance, gratitude, and peace in the moments that matter most. 1. Plan Ahead for Work and Family The holidays often come with busier schedules at home and work. Check your work schedule early to plan family gatherings around it. Communicate with loved ones about your availability so expectations are clear. Set priorities —you don’t have to attend every event to make the season meaningful. A little organization now saves stress later. 2. Budget with Intention Gifts and celebrations can add financial pressure, especially during the holidays. Create a simple spending plan and stick to it. Thoughtful, low-cost gifts—like handwritten notes, homemade treats, or shared experiences—mean more than expensive ones. 3. Make Time for Yourself Between caring for clients, attending class, and helping family, it’s easy to forget about you. Try to carve out even a few minutes a day to recharge—read, listen to music, or simply rest. Self-care isn’t selfish; it’s necessary. 4. Keep Up Healthy Habits The holidays can disrupt your normal routine. Stay hydrated, get enough sleep, and balance festive meals with lighter, nourishing foods. Your energy and focus depend on how well you care for your body. 5. Focus on Gratitude Over Perfection The true spirit of the holidays is connection and appreciation—not perfection. Let go of trying to do everything “just right.” Instead, be present. Enjoy the laughter, the shared meals, and the quiet moments of rest. A Season to Care for Others—and Yourself As a caregiver, you give so much throughout the year. This season, remember to give some of that care back to yourself. With preparation, boundaries, and gratitude, you can create a holiday filled with balance and peace. ๏ปฟ ๐Ÿ“ž Ready to take the next step in your career? Call 718-480-1804 Because caring for others begins with caring for yourself—especially during the holidays ๐ŸŽ„๐Ÿ’›
By Fordham Institute Inc. October 28, 2025
When people think of great caregivers, they often picture big achievements—certifications, long years of experience, or advanced skills. But in truth, what makes a truly great Home Health Aide (HHA) or Certified Nursing Assistant (CNA) often comes down to the little things—the quiet moments, the consistent kindness, and the everyday actions that show heart. At Fordham Institute Inc., we see these small acts every day in our students and graduates. They’re proof that greatness in caregiving isn’t about doing everything—it’s about caring deeply in everything you do. 1. Your Smile Makes a Difference A warm smile can instantly make clients feel safe and comfortable. It communicates care before a word is spoken. Even on challenging days, your kindness creates an atmosphere of trust and peace. 2. You Listen with Empathy True listening means more than hearing words—it’s understanding feelings. Whether a client is sharing a story, a worry, or a memory, your patience and attention help them feel valued and respected. 3. You Bring Calm to the Day Caregiving requires patience, and the calm energy you bring helps everyone around you feel more at ease. Staying composed through challenges shows strength, maturity, and compassion. 4. You Notice the Details It’s the small details—adjusting a blanket, remembering a favorite snack, or noticing when someone seems quiet—that show how attentive and thoughtful you are. These moments make clients feel seen and cared for. 5. You Keep Showing Up Even when you’re tired or stretched thin, you keep going. That dedication, reliability, and sense of responsibility are what make you stand out. Consistency is one of the greatest gifts a caregiver can give. It’s the Little Things That Add Up Being a great caregiver isn’t about perfection—it’s about presence. Every small act of compassion adds up to something powerful: trust, comfort, and healing. ๏ปฟ ๐Ÿ“ž Want to begin your own caregiving journey? Call 718-480-1804 Because greatness isn’t built in a moment—it’s built in the little things you do every day ๐ŸŒธ
By Fordham Institute Inc. October 27, 2025
Everyone feels overwhelmed sometimes—especially caregivers and students juggling long days, changing schedules, and constant responsibility. Between caring for others, attending classes, and managing personal life, it can feel like your to-do list never ends. At Fordham Institute Inc., we understand that even the most dedicated Home Health Aides (HHAs) and Certified Nursing Assistants (CNAs) have moments where staying focused feels difficult. The good news? Focus isn’t about doing everything—it’s about learning how to manage your energy, not just your time. Here are some simple, effective ways to stay centered when life feels heavy. 1. Take One Thing at a Time When your mind is racing, stop and focus on just one task. Instead of looking at the entire list, pick the next best step—like finishing a form, reading one chapter, or organizing your materials. Every completed step brings relief and momentum. 2. Breathe Before You Begin Before diving into a task, pause for a few deep breaths. Breathing helps calm your body’s stress response and clears your thoughts. Try this: inhale for 4 seconds, hold for 2, and exhale for 6. Repeat a few times—you’ll notice your focus sharpening. 3. Write It Down When everything feels like “too much,” get it out of your head and onto paper. Write down your tasks, then organize them by importance. Seeing things clearly makes them easier to manage and prevents mental overload. 4. Take Short Breaks Overworking can make your mind wander. Step away for five minutes—stretch, drink water, or get fresh air. Breaks refresh your concentration and prevent burnout. 5. Speak Kindly to Yourself Self-talk matters. Instead of saying, “I can’t handle this,” try, “I’m doing my best right now.” You don’t have to be perfect—you just have to keep going. Encouraging words build resilience and focus. 6. Ask for Support If you’re struggling, reach out to an instructor, coworker, or friend. Sometimes, a quick chat or small bit of advice can help you see things more clearly. Remember—you’re not alone. You’re Doing Better Than You Think Feeling overwhelmed doesn’t mean you’re failing—it means you’re caring deeply and doing a lot. Take things one day at a time, focus on what’s in front of you, and trust that you’re moving forward, even when it feels slow. ๐Ÿ“ž Need a fresh start? Call 718-480-1804 Because even on your busiest days, staying focused starts with believing in yourself๐ŸŒผ